Sony hat festgestellt, daß es beim Firmware-Update des Sony SEL-35F28Z auf die Version 2 bei bestimmten Exemplaren des Objektivs dazu kommen kann, daß der Update-Vorgang hängenbleibt. Sony bietet bis zum 2016-03-31 eine kostenlose Reparatur der betroffenen Objektive an. Bitte wendet Euch in diesem Fall an den Sony Service. Läuft der Update-Vorgang sauber durch, ist keine Reparatur notwendig, und das Objektiv kann normal weiterverwendet werden. Die angehängte Liste der Seriennummern der betroffenen Objektive ist unvollständig - wir freuen uns über Rückmeldungen und Ergänzungen.
Sony has recently become aware that some of the SEL-35F28Z Sonnar T* FE 35mm F2.8 ZA E-Mount lenses sold during and after November 2014 are experiencing an issue when customers attempt to update the software to the new version released from 2015-03-04 (from Ver. 01 to Ver. 02).
Sony is planning to offer free of charge repairs for the affected lenses. Should the software update complete successfully, customers need not send the lens for repair.
[Symptoms]
The software update stops and does not complete when the customer initiates the software update (from Ver. 01 to Ver. 02).
*Update that has stopped and does not complete* *Update that is proceeding normally*
If the above symptom is exhibited, please remove the battery from the camera. The lens can still be used with the pre-update Ver. 01 software.
[How to check the software version]
1) Turn on the camera. 2) Select [Menu]->[Setup]->[Ver.] The software version installed on the lens will be displayed (as below).
[Affected model and serial numbers]
SEL-35F28Z Sonnar T* FE 35mm F2.8 ZA α™ (E-Mount) interchangeable lenses purchased during or after November 2014. To determine whether your SEL-35F28Z Sonnar T* FE 35mm F2.8 ZA lens may be affected, click here to validate the serial number.
[How to check the model and serial number]
Inscribed on the model plate located on the side of the lens
[Period of free repair service]
Until 2016-03-31
If you have any questions or require assistance, please contact Sony technical support hotline:
Hong Kong: (852) 2389-3202 Macau: 080-0039
We apologize for any inconvenience this may have caused and thank you for your understanding and cooperation.
Sony Corporation of Hong Kong Limited
Privacy policy
Personal information, such as your name, mailing address and/or telephone number, provided to the Sony Contact Centre shall be kept and used by Sony only for responding to your inquiries related to this announcement and other related services. With regard to Sony’s policy of handling the personal information, please refer to "Sony Hong Kong's Privacy Policy Statement":
Please contact Sony Contact Centre if you wish to inquire, modify, erase or suspend the use of your personal information provided in connection with this announcement. Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.[/quote]
"All the important human advances that we know of since historical times began have been due to individuals of whom the majority faced virulent public opposition." --Bertrand Russell
#1 von
matthiaspaul
, 27.04.2015 01:14
f288t71971p344734n1.pdf
